Booking Confirmed - Your Matobo Hills Journey Begins | Matobo Hills Lodge

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Your Matobo Hills Journey Begins Now

We've received your booking request

REFERENCE: MHL-2025-001

Our expert team is crafting your personalised safari experience.
You'll receive a detailed itinerary within the next 2 hours.

What Happens Next

Your journey from inquiry to unforgettable safari

Step 1 - Complete

Request Received

Your booking inquiry has been securely received and logged in our system. Sarah from our reservations team has been notified.

✓ Just now

Step 2 - In Progress

Personalized Itinerary

Our team is crafting a bespoke safari experience based on your preferences, dates, and interests. We're selecting the perfect activities and experiences.

⏱ Within 2 hours

Step 3 - Next

Proposal Delivered

You'll receive a detailed email with your personalised itinerary, pricing, availability, and everything you need to make your decision.

📧 Check your inbox

Step 4 - Final

Confirm Your Safari

Review your itinerary, ask any questions, and when you're ready, we'll secure your dates and begin preparing for your arrival.

🎉 Your adventure awaits

📬 Check Your Email

We'll send your personalised proposal to:

your-email@example.com

💡 Top tip: Check your spam folder if you don't see our email within 2 hours.
Look for emails from bookings@matobohillslodge.com

Extraordinary Experiences Await You

Preview the unforgettable adventures we're planning for your Matobo Hills journey

Rhino Tracking

Walk alongside expert guides to track endangered black and white rhino in their natural habitat. An intimate, life-changing wildlife encounter.

Ancient Rock Art

Discover 2,000-year-old San rock paintings in hidden caves and granite shelters. Connect with Africa's ancient storytellers.

Rhodes Grave

Visit the burial site of Cecil Rhodes at World's View, with panoramic vistas across the granite hills. History meets spectacular scenery.

Cave Exploration

Explore dramatic granite caves and kopjes. Each formation tells a story of geological wonder and ancient human habitation.

Bird Watching

Spot rare species including the black eagle, Verreaux's eagle, and over 175 recorded bird species in this ornithologist's paradise.

Sunset Game Drives

Experience the golden hour magic as wildlife becomes active and the granite boulders glow in warm African light.

Why Matobo Hills Lodge

What makes your safari experience truly exceptional

UNESCO Heritage

Located in a World Heritage Site with unparalleled access to ancient history and natural wonders

Exclusive Rhino Access

Track endangered black and white rhino on foot with expert conservationist guides

Intimate Experience

Small lodge capacity ensures personalized service and authentic cultural connections

Expert Guides

20+ years of guiding experience with deep knowledge of wildlife, history, and conservation

Questions While You Wait?

Quick answers to common booking questions

What if I don't hear back within 2 hours?

If you haven't received our proposal within 2 hours during business hours (8am-6pm SAST), please check your spam folder first. If still nothing, call us at +263 (0) 775 876 661 or WhatsApp us immediately. We typically respond much faster than 2 hours!

Can I modify my dates after submitting?

Absolutely! Your inquiry is completely flexible. Simply reply to our email with your preferred alternative dates, or call us to discuss options. We'll check availability and adjust your proposal accordingly.

What's included in the safari price?

Your safari typically includes luxury accommodation, all meals and beverages, guided activities (rhino tracking, game drives, rock art tours), park fees, and transfers within Matobo Hills. We'll send detailed inclusions in your personalized proposal.

When do I need to pay?

No payment is required now. After you receive and approve your itinerary, we'll request a deposit to secure your dates. The balance is typically due 30 days before arrival. Full payment terms will be in your proposal.

What's your cancellation policy?

We offer flexible cancellation up to 48 hours before arrival with full refund. Detailed terms will be included in your booking proposal, and we're happy to discuss any concerns about flexibility during our conversation.

Is Zimbabwe safe for tourists?

Yes! Matobo Hills and Zimbabwe's tourist areas are very safe. We've hosted 2,400+ international guests without incident. Our team provides 24/7 support, and we're happy to discuss any safety concerns in detail when we send your proposal.